Official Policy Documents

Terms & Conditions

Please review the official regulatory terms, rules, and liability clauses governing packages, travel permits, and hotel blocks under TOUR HOLIDAY TRAVELS.

1

Voucher Issuance & Deposits

To book any tour package, car rental, or stay, customers must pay at least 30% of the full booking amount. Vouchers once issued against advance payments are strictly non-refundable.

2

Payment Clearance

Full payments for any booking must be cleared before the commencement of packages or journey.

3

No Full-Payment, No Voucher

No travel vouchers, permits, or booking confirmations will be issued without full payment clearance.

4

Additional Hotel Stays

Any additional night stay or room extensions in the hotel will be completely on the client's account.

5

Cancellation Charges

A standard 50% cancellation charge is applicable on the total booking amount immediately after confirmation.

6

Late Evening Arrivals

Any planned arrival after 6:00 PM must be reported to our desk representatives in advance.

7

Office Contact Support

For any additional clarifications or booking queries, please reach out directly to our central TOUR HOLIDAY TRAVELS helpdesk.

8

Standard Check-out Time

Standard check-out time is 12:00 Noon at all partnered hotels and resorts unless specified otherwise.

9

Theft & Loss Custody Liability

TOUR HOLIDAY TRAVELS and/or our local representatives are not responsible for any sort of theft or loss of personal properties. All luggage and belongings must be kept under tourist custody.

10

Force Majeure & Service Obstructions

Hampering of the service of TOUR HOLIDAY TRAVELS directly or indirectly by acts of Government, machinery breakdown, weather calamities, fire, water, civil disturbance, strikes, or sudden modifications in itinerary are exempt from liability, except when caused directly by negligence.

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